support

MacOS:

• macOS 11 (BigSur) or newer
• 16 GB RAM
• Intel Core i5 processor (9th family) or equivalent - Apple silicon recommended

Windows PC:

• Windows 10
• 16 GB RAM
• Intel Core i5 processor (9th family) or equivalent

Linux PC:

• Ubuntu 20.04 LTS or newer
• Linux Mint 20 or newer
• 16 GB RAM
• Intel Core i5 processor (9th family) or equivalent

These recommendations ensure smooth operation and compatibility with Neurontube Tangie across various platforms.

On a Mac:

1. Download the Mac version from the Neurontube Tangie page.
2. Unzip the downloaded package.
3. Open the corresponding package.
4. You can choose to install either the standalone, VST3, or AU version. Select the one you need and proceed with the installation.
5. During the installation process, you will be prompted to enter your password. This is common for installations like this.

On Windows:

1. Download the Windows version from the Neurontube Tangie page.
2. Unzip the downloaded package.
3. Open the corresponding package.
4. Choose the version you want to install (standalone, VST3, or AU) and proceed with the installation.

On Linux:

1. Download the Linux version (.deb package) from the Neurontube Tangie page.
2. Install it using your preferred .deb package manager or via the terminal using the command: sudo dpkg -i Neurontube-Linux-version.deb.
3. The package installs both the standalone and VST versions.
4. If your DAW (Digital Audio Workstation) doesn't automatically detect Neurontube, you may need to add the path to your DAW's VST settings: /usr/local/Neurontube.

Following these steps will ensure a smooth installation process for Neurontube Tangie on your respective operating system.

On Linux:

• After installation, launch the application from the menu or start it as a plugin within your DAW.
• For the standalone version, configure the audio input/output settings by clicking on the Options button.
• If your DAW doesn't detect the VST Plugin, ensure you've added the path to your DAW's VST settings: /usr/local/Neurontube.
• Note that the app may start muted if it detects feedback. If the mute button appears brown, it indicates the app is muted.

On a Mac:

• You can run Neurontube Tangie either from the Applications folder or directly as a plugin within your DAW (if installed).
• If using the standalone version, remember to configure the audio input/output settings through the Options button.
• Similarly, the app may start muted, indicated by a brown mute button. Ensure to unmute if necessary.
• When prompted, allow microphone access for the app to function properly.

On Windows:

• After installation, simply run the application from the menu or start it as a plugin within your DAW.
• For the standalone version, configure the audio input/output settings via the Options button.
• Like other platforms, the app may start muted, with the mute button appearing brown to indicate this.

On Linux

neurontube tangie installs files in:

/opt/Neurontube Tangie/

/usr/local/Neurontube Tangie/

On Mac

neurontube tangie installs files in:

/Applications/Neurontube Tangie.app

/Library/Neurontube Tangie/

On Windows

neurontube tangie installs files in:

\Programs and Files\audiosingularity\Neurontube Tangie

\Documents and Settings\All Users\Application Data

On Mac:

1. "Neurontube cannot be opened because the developer cannot be verified":
   • Navigate to System Preferences > Security & Privacy and allow the app to open.
   • If the above step doesn't work, open Terminal and run the following commands:
     sudo xattr -rd com.apple.quarantine /Applications/neurontube tangie.app
sudo xattr -rd com.apple.quarantine /Library/Audio/Plug-ins/Components/neurontube tangie.component
sudo xattr -rd com.apple.quarantine /Library/Audio/Plug-ins/VST3/neurontube tangie.vst3

2. Can't get any sound:
   • Ensure that your system and audio interface are properly configured.
   • In Neurontube Tangie, go to Options and configure your input/output settings.
   • Check for mute buttons in Neurontube Tangie, guitar volume knob, system volume settings, and output settings.
3. Neurontube Tangie AU plugin crashes Reaper:
   • If the AU plugin crashes, try using the VST plugin instead or try using a different DAW. This issue may be resolved in future updates.

On Linux:

1. VST plugin doesn't show up in my DAW:
   • Add the following path to your DAW's VST Plugins paths list: /usr/local/neurontube tangie/.
   • This should enable your DAW to detect the Neurontube Tangie VST plugin.

Following these steps should help resolve common issues encountered while using Neurontube Tangie on Mac and Linux platforms. If you continue to experience problems, consider reaching out to audiosingularity support team for further assistance.

On a Mac, Neurontape 1972 is compatible with OSX 10.11 or newer.

On a Windows PC, Neurontape 1972 is compatible with Windows 10 or newer.

On a Linux PC, Neurontape 1972 was tested on Linux Mint and Ubuntu.

For system requirements, the recommended is:

• AMD Ryzen 5 Processor / Intel Core i5 Processor (or higher)
• 8 GB of RAM (or higher)
• macOS, Windows or Linux
• About 300 MB free hard disk space per plugin version

On a Mac:

Download the Mac version via Neurontape 1972

Unzip and open the correspondent package. You may choose to install VST3/AU version. You do not need to install all of them, just the one you need. Proceed to install.

It will ask for your password, it is common on installations like this.

On Windows:

Download the Windows version via Neurontape 1972

Unzip and open the correspondent package. You may choose to install VST3/AU version. You do not need to install all of them, just the one you need. Proceed to install.

On Linux:

Download the Linux version (.deb package) via Neurontape 1972

Install it via your deb package manager or using the command: sudo dpkg -i Neurontape1972-Linux-version.deb

The package installs both Standalone and VST versions. If your DAW doesn't find it, add this path to you DAW's VST settings: /usr/local/Neurontape

On Linux

After installing, just start it via plugin on your DAW. Your login will be requested, use the same email and password you used in our website.

If your DAW doesn't find the VST Plugin, add this path to you DAW's VST settings: /usr/local/Neurontape

On a Mac

You can run Neurontape 1972  directly as a plugin on your DAW. Your login will be requested, use the same email and password you used in our website.

On Windows

After installed, start it via plugin on your DAW. Your login will be requested, use the same email and password you used in our website.

On Linux

Neurontape 1972 installs files in:

/usr/local/Neurontape/

~/.config/Neurontape

On Mac

Neurontape 1972 installs files in:

/Library/Audio/Plug-ins/Components/

On Windows

Neurontape 1972 installs files in:

\Programs and Files\audiosingularity\Neurontape

\Documents and Settings\All Users\Application Data

There are no issues known yet.

On a Mac, Neurontube: debut is compatible with OSX 10.11 or newer.

On a Windows PC, Neurontube: debut is compatible with Windows 10 or newer.

On a Linux PC, Neurontube: debut was tested on Linux Mint and Ubuntu.

For system requirements, the recommended is:

• AMD Ryzen 5 Processor / Intel Core i5 Processor (or higher)
• 8 GB of RAM (or higher)
• macOS, Windows or Linux
• About 300 MB free hard disk space per plugin version

On a Mac:

Download the Mac version via Neurontube: debut page 

Unzip and open the correspondent package. You may choose to install standalone/vst3/AU version. You do not need to install all of them, just the one you need. Proceed to install.

It will ask for your password, it is common on installations like this.

On Windows:

Download the Windows version via Neurontube: debut page 

Unzip and open the correspondent package. You may choose to install standalone/vst3/AU version. You do not need to install all of them, just the one you need. Proceed to install.

On Linux:

Download the Linux version (.deb package) via Neurontube: debut page 

Install it via your deb package manager or using the command: sudo dpkg -i Neurontube-Linux-version.deb

The package installs both Standalone and VST versions. If your DAW doesn't find it, add this path to you DAW's VST settings: /usr/local/Neurontube

On Linux

After installing, just run the app from the menu, or start it via plugin on your DAW. If you are using the standalone version, you need to configure the audio input/output settings on the Options button.

If your DAW doesn't find the VST Plugin, add this path to you DAW's VST settings: /usr/local/Neurontube

It is also common for the app to start muted if it detects feedback. If the mute button is brown, it is muted.

On a Mac

You can run Neurontube: debut from the Applications folder, or directly as a plugin (if installed) on your DAW.

If you are using the standalone version, don't forget to configure (on options button) the app with your audio input/output settings. It is also common to the app start muted. If the mute button is brown, it is muted.

When asked, allow the microphone to be used. Without it, the app won't be able to access any input audio.

On Windows

After installed, just run the app from the menu, or start it via plugin on your DAW. If you are using the standalone version, you need to configure the audio input/output settings on the Options button.

It is also common to the app start muted. If the mute button is brown, it is muted.

On Linux

Neurontube: debut installs files in:

/opt/Neurontube/

/usr/local/Neurontube/

On Mac

Neurontube: debut installs files in:

/Applications/Neurontube.app

/Library/Neurontube/

On Windows

Neurontube: debut installs files in:

\Programs and Files\audiosingularity\Neurontube

\Documents and Settings\All Users\Application Data

On Mac: "Neurontube cannot be opened because the developer cannot be verified"

The most common issue is that Apple doesn't allow Mac computers to run apps that were not downloaded via the App Store (which is the case with Neurontube: debut).

You can bypass this by going to System Preferences > Security & Privacy after opening. If that doesn't work, open your Terminal app and run these commands:

sudo xattr -rd com.apple.quarantine /Applications/Neurontube.app

sudo xattr -rd com.apple.quarantine /Library/Audio/Plug-ins/Components/Neurontube.component

sudo xattr -rd com.apple.quarantine /Library/Audio/Plug-ins/VST3/Neurontube.vst3

Can't get any sound

It is important that your system (and audio interface) are well configured in order to run Neurontube: debut.

To make sure that everything is okay inside Neurontube: debut, go to Options and configure your input/output settings.

Check for the mute button, the guitar volume knob, the volume knob on the interface, the system volume and output settings.

For the Standalone version, some systems can't recognize audio devices. If that's the case, you can still use it via the VST/AU plugins in your DAW of choice.

On Mac: Neurontube: debut 1.0.1 AU plugin crashes Reaper

If that happens to you, try using the VST plugin instead, or even another DAW. (we are working on a fix)

On linux: VST plugin doesn't show up in my DAW

Go to your DAW settings and add this path to your VST Plugins paths list: /usr/local/Neurontube/