support

On a Mac, Neurontube: debut is compatible with OSX 10.11 or newer.

On a Windows PC, Neurontube: debut is compatible with Windows 10 or newer.

On a Linux PC, Neurontube: debut was tested on Linux Mint and Ubuntu.

For system requirements, the recommended is:

• AMD Ryzen 5 Processor / Intel Core i5 Processor (or higher)
• 8 GB of RAM (or higher)
• macOS, Windows or Linux
• About 300 MB free hard disk space per plugin version

On a Mac:

Download the Mac version via Neurontube: debut page 

Unzip and open the correspondent package. You may choose to install standalone/vst3/AU version. You do not need to install all of them, just the one you need. Proceed to install.

It will ask for your password, it is common on installations like this.

On Windows:

Download the Windows version via Neurontube: debut page 

Unzip and open the correspondent package. You may choose to install standalone/vst3/AU version. You do not need to install all of them, just the one you need. Proceed to install.

On Linux:

Download the Linux version (.deb package) via Neurontube: debut page 

Install it via your deb package manager or using the command: sudo dpkg -i Neurontube-Linux-version.deb

The package installs both Standalone and VST versions. If your DAW doesn't find it, add this path to you DAW's VST settings: /usr/local/Neurontube

On Linux

After installing, just run the app from the menu, or start it via plugin on your DAW. If you are using the standalone version, you need to configure the audio input/output settings on the Options button.

If your DAW doesn't find the VST Plugin, add this path to you DAW's VST settings: /usr/local/Neurontube

It is also common for the app to start muted if it detects feedback. If the mute button is brown, it is muted.

On a Mac

You can run Neurontube: debut from the Applications folder, or directly as a plugin (if installed) on your DAW.

If you are using the standalone version, don't forget to configure (on options button) the app with your audio input/output settings. It is also common to the app start muted. If the mute button is brown, it is muted.

When asked, allow the microphone to be used. Without it, the app won't be able to access any input audio.

On Windows

After installed, just run the app from the menu, or start it via plugin on your DAW. If you are using the standalone version, you need to configure the audio input/output settings on the Options button.

It is also common to the app start muted. If the mute button is brown, it is muted.

On Linux

Neurontube: debut installs files in:

/opt/Neurontube/

/usr/local/Neurontube/

On Mac

Neurontube: debut installs files in:

/Applications/Neurontube.app

/Library/Neurontube/

On Windows

Neurontube: debut installs files in:

\Programs and Files\audiosingularity\Neurontube

\Documents and Settings\All Users\Application Data

On Mac: "Neurontube cannot be opened because the developer cannot be verified"

The most common issue is that Apple doesn't allow Mac computers to run apps that were not downloaded via the App Store (which is the case with Neurontube: debut).

You can bypass this by going to System Preferences > Security & Privacy after opening. If that doesn't work, open your Terminal app and run these commands:

sudo xattr -rd com.apple.quarantine /Applications/Neurontube.app

sudo xattr -rd com.apple.quarantine /Library/Audio/Plug-ins/Components/Neurontube.component

sudo xattr -rd com.apple.quarantine /Library/Audio/Plug-ins/VST3/Neurontube.vst3

Can't get any sound

It is important that your system (and audio interface) are well configured in order to run Neurontube: debut.

To make sure that everything is okay inside Neurontube: debut, go to Options and configure your input/output settings.

Check for the mute button, the guitar volume knob, the volume knob on the interface, the system volume and output settings.

For the Standalone version, some systems can't recognize audio devices. If that's the case, you can still use it via the VST/AU plugins in your DAW of choice.

On Mac: Neurontube: debut 1.0.1 AU plugin crashes Reaper

If that happens to you, try using the VST plugin instead, or even another DAW. (we are working on a fix)

On linux: VST plugin doesn't show up in my DAW

Go to your DAW settings and add this path to your VST Plugins paths list: /usr/local/Neurontube/